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Analytics and AI in Public Service Decision Making

1 - 3 April 2025 | National Convention Centre Canberra

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Streams

Overview of Data Analytics and AI

In an era where data is abundant and technology is rapidly advancing, harnessing the power of data analytics and artificial intelligence (AI) is essential for effective public service decision-making. This stream will delve into how government agencies can integrate data analytics and AI to enhance operational efficiency, improve service delivery, and foster better outcomes for citizens.

Data Analytics and AI Speakers

Ben Taylor
Assistant Commissioner, Data Insights Delivery
Australian Taxation Office
Paul Robards
Chief Data Integration Officer
Department of Defence
Dr Lance Emerson
Deputy Secretary, eHealth Division
Department of Health
Jenny Humphrys
Chief Data Officer
Department of Employment and Workplace Relations
Kayelle Drinkwater
Branch Manager, Data Access Branch
Department of Industry, Science and Resources
Claire Sparke
Group Head, Data Governance and Integration Group
Australian Institute of Health and Welfare
Olga Lysenko
Director Enterprise Data Strategy & Governance Management
Department of Climate Change, Energy, the Environment and Water
Adam Clarke
Chief Technology Officer
Logicly
Nithin Balakrishnan
Director, Data Capability
ACT Government
Vinicius Cardoso
CTO ANZ , Head of Solutions Engineering
Cloudera
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Data Analytics and AI Speakers Agenda Plenary

Conference Day 1
Wednesday, 2 April 2025


Permenthri Pillay
Partner, Government and Public Sector Business Tranformers, Digital Transformation
EY Australia


The Hon Paul Fletcher MP
Manager of Opposition Business in the House
Shadow Minister for Government Services and the Digital Economy, and Shadow Minister for Science and the Arts

  • Government’s approach by providing baseline requirements on governance, assurance and transparency of AI
  • Strengthening public trust in government’s use of AI by providing enhanced transparency, governance and risk assurance
  • Addressing the importance of ensuring AI systems are free from biases that could lead to discrimination


Lucy Poole
General Manager Strategy, Planning and Performance Division
Digital Transformation Agency

  • Understanding how to collect, analyze, and interpret data to harness the power of AI technologies
  • Rethinking of education and training programs to ensure that students and workers are equipped with the skills needed to succeed in
    the AI era
  • Exploring how data and digital leaders from the Australian Public Service are driving innovation to enhance citizen outcomes
  • Examining the critical role of data and technology in building a smarter, more responsive government that meets the evolving
    expectations of citizens
  • Balancing citizen expectations, emerging technologies, and operational demands
  • Strengthening data security and privacy to uphold public trust
  • Collaborating with industry leaders to drive innovation and expertise in digital transformation


Permenthri Pillay
Partner, Government and Public Sector Business Transformation, Digital Transformation
EY Australia

11:00 | Morning refreshments break
Data Analytics and AI in Public Service Decision Making
CHAIR


Liz Daykin
Investment Data Governance Lead
Australian Retirement Trust
President
DAMA Australia

  • Effectively harness automation and AI technologies while upholding ethical standards to drive purpose-driven data and analytics solutions
  • Cultivating a data culture rooted in transparency and responsibility, ensuring that data and AI are used for the public good
  • Navigating complex ethical challenges and establish frameworks that protect data privacy and promote responsible AI use


Ben Taylor
Assistant Commissioner, Data Insights Delivery
Australian Taxation Office 

Take advantage of this engaging peer-to-peer networking experience aimed at fostering meaningful connections. Enjoy relaxed conversations that encourage open dialogue and collaboration as you share insights, exchange ideas, and build valuable relationships with fellow data professionals. Participate in structured 10-minute rotations in our dedicated meeting zone, designed to facilitate both learning and networking.

1:00 | Networking luncheon
  • Breaking down data silos to reduce risks of inconsistency, security breaches, and compliance challenges
  • Implementing integrated data management systems for seamless sharing across agencies
  • Ensuring data accuracy through validation, regular audits, and standardized formats for consistent, reliable insights


Kayelle Drinkwater
Chief Data Officer &
General Manager, Analysis
& Insights Division
Department of Industry,
Science and Resources

  • Driving engagement and adoption of self-serve data platforms
  • Overcoming obstacles to democratisation including access, data literacy, and interoperability
  • Building the reputation of your data organisation as a strategic enabler


Katherine Boicuic
Chief Technology and Innovation Officer
EY Australia

  • Understanding your data maturity stage and what specific
    steps needed to progress
  • Implementing data governance, foster cross-functional collaboration, and enhance data infrastructure for sustained maturity development
  • Promoting data literacy and securing leadership buy-in to
    drive a culture of data-driven decision-making across all
    organisational levels
  • Exploring how modern tools,
    such as AI, cloud computing, and automation, can help scale
  • Future-proofing your data strategy by embracing new technologies, staying agile, and continuously evolving to meet the demands of a data-driven environment


Paul Robards 
Chief Data Integration Officer
Department of Defence

3:20 | Afternoon refreshement break
  • Defining data mesh, its purpose, and best practices for successful implementation
  • Establishing the benefits and differentiate it from other modern data architectures
  • Devising an implementation plan for your data mesh initiative, uncovering effective methods to overcome potential roadblock
  • How Service NSW built a comprehensive data catalog to uncover hidden data assets and maximize their value
  • Democratising access to data by building a universal analytics platform
  • Transforming data into knowledge through a wide rollout of actionable analytics for all teams
  • Strategies to empower teams to interpret analytics reports effectively and drive real-time responses through structured metric reviews


Andrew Spiegelman
Head of Data Analytics
Service NSW

  • Ensuring compliance with GDPR by mastering data sovereignty requirements
  • Overcoming key challenges in managing data sovereignty across the EU
  • Staying ahead of regulatory demands by understanding essential GDPR data sovereignty obligations
  • Safeguarding EU citizens’ data with robust protection, no matter where it’s processed or stored, building trust and reducing risk

This roundtable discussion offers a unique chance to engage with data peers, sharing common challenges and best practices on a topic of your choice. Each of the ten roundtables will be co-hosted by a technology expert and a government data leader, ensuring meaningful and insightful conversations. At the end of the day, facilitators will present a summary of the key findings to the entire group, allowing all participants to benefit from the collective insights.

1

Data Talent and Workforce Planning

Develop strategies to close skill gaps in the data workforce and ensure a pipeline of capable talent in APS

2

Data Driven Culture, Data Sharing and Accessibility

Practical approaches for promoting data sharing and collaboration among dierent government departments and agencies, considering the diverse data governance structures and regulations?

3

AI Tools & Emerging Technologies

Explore cutting-edge AI tools, create tailored implementation plans, and apply best practices to optimise organisational performance and outcomes.

4

Optimising Data Cloud & Storage Solutions

Leverage advanced data storage and cloud platforms, integrating security protocols to safeguard sensitive information eectively.

5

Data Governance & Risk Management

Implement robust data governance frameworks, develop risk audit methodologies, and ensure compliance with regulations to maintain data integrity.

6

Ethics & Regulation in AI

Establish ethical guidelines for AI development, ensuring adherence to regulatory frameworks and promoting responsible AI usage.

7

Selecting the Right Data Solutions

Identify and implement data solutions that drive informed decision-making and improve overall efficiency

8

Enhancing Data Sharing Across Agencies

Strengthen data-sharing practices across government agencies to improve collaboration and outcomes.

9

Data Governance & Security

Reinforce data governance and security measures to ensure regulatory compliance and mitigate risks

Join us at the end of the day one for cocktails, canapes and the opportunity to network with your peers, speakers and sponors.

Join us for an exclusive Networking Dinner at The Boat House Canberra on 2nd April 2025 at 7:00 PM. End your Summit day with a fine dining experience alongside your peers in a stunning lakeside setting.

Nestled along the scenic banks of Lake Burley Griffin, The Boat House promises more than just a meal—it’s a culinary journey in an unforgettable venue.

Seats are limited and allocated on a first-come, first-served basis, so reserve your spot now to secure this premier networking opportunity!

Dinner add on: $285 + GST
Conference Day 2
Thursday, 3 April 2025


Jo Talbot
Manager of Data Governance
Australian Communications and Media Authority


Alison Rose
Chief of Space Division
Geoscience Australia

  • More insight, less effort – Building digital architectures to turn information into actionable insights
  • Know your audience – understanding what you want to say and to who
  • Developing an effective process that will ensure quality data visuals
  • Understanding what visuals work best for different data types
  • How data-driven decision-making can stimulate economic development by identifying growth sectors and optimising resource allocation
  • Importance of real-time data access in enhancing service delivery and decision-making processes
  • Highlighting successful collaborations between state governments to promote data-sharing initiatives and develop innovative solutions
  • Measurement frameworks used by state governments to assess their data strategies


Rai Fergusson
Chief Digital & Data Officer
Infrastructure Australia


Jason Owusu
Chief of Data & Digital
Department of Transport & Planning


Andrew Spiegelman
Head of Data & Analytics
Service NSW

11:00 | Morning refreshments break
Data Analytics and AI in Public Service Decision Making
CHAIR


Liz Daykin
Investment Data Governance Lead
Australian Retirement Trust
President
DAMA Australia

  • How advancements in data access and validation have led to a new era of analytical models
  • Use cases how data analytics improved public service delivery and outcomes


Dr. Lance Emerson
Deputy Secretary, eHealth Division
Department of Health

  • Learning how AI can streamline government operations, reducing manual tasks and improving efficiency in public service delivery
  • Deploying AI ethically in government to ensure transparency, fairness, and accountability, fostering trust
    with citizens
  • Strategies for faster AI
    implementation
  • Enhancing data-driven decision-making, allowing government agencies to allocate resources more effiectively and respond to challenges more quickly
  • How AI can help governments stay competitive in the digital era, improving productivity while adhering to evolving standards and policies


Vinicius Cardoso
CTO ANZ , Head of Solutions Engineering
Cloudera

Take advantage of this engaging peer-to-peer networking experience aimed at fostering meaningful connections. Enjoy relaxed conversations that encourage open dialogue and collaboration as you share insights, exchange ideas, and build valuable relationships with fellow data professionals. Participate in structured 10-minute rotations in our dedicated meeting zone, designed to facilitate both learning and networking.
1:00 | Networking luncheon
  • Fostering a culture of collaboration and open data sharing
  • Reduction in barriers to make data more accessible
  • Establishing a strong culture of ethical data standards within the public sector
  • How can organisations and governments ensure they use the public data appropriately and ethically for their intended purposes?

 


Claire Sparke
Group Head, Data Governance and Integration Group
Australian Institute of Health and Welfare


Olga Lysenko
Director Enterprise Data Strategy & Governance Management
Department of Climate Change, Energy, the Environment and Water


Nithin Balakrishnan
Director, Data Capability
ACT Government


Adam Clarke
Chief Technology Officer
Logicly

 

  • Unlocking Opportunities –Exploring how generative AI can transform public sector operations and services
  • Ensuring Responsible Adoption: Best practices for ethically implementing AI to safeguard public interests and ensure transparency
  • Getting Started with Generative AI: Practical steps for initiating and integrating generative AI



Jenny Humphrys
Chief Data Officer
Department of Employment and Workplace Relations

3:20 | Afternoon refreshment break
  • Best practices for linking data assets to enhance decision-making and service outcomes
  • The role of data governance in ensuring accuracy, security, and accessibility within the public sector
  • Strategies for aligning linked data with whole-of-government objectives while ensuring compliance with data sovereignty and privacy regulations
  • Addressing the challenges of data sharing, ownership, and privacy within intergovernmental linked data ecosystems


Greg Italiano
Government Chief Information Officer 
Department of the Premier and Cabinet of WA

  • Finding opportunities to strengthen implementation of the Framework for the Governance of Indigenous Data
  • The importance of collaboration between government bodies, Indigenous organisations, and communities in overcoming challenges


Nattlie Smith (Wiradjuri)
 Branch Manager, Strategic Insights
National Indigenous Australians Agency (NIAA)

Key themes

Chief Data and Analytics Officer Strategy

The Chief Data and Analytics Officer plays a vital role in driving data-driven decision-making and innovation across government agencies. This stream focuses on the unique challenges and opportunities faced by CDAOs in the Australian context, emphasising strategic leadership, collaboration, and the effective use of data to enhance service delivery and public trust.

Data Analytics and AI in Public Service Decision Making

In an era where data is abundant and technology is rapidly advancing, harnessing the power of data analytics and AI is essential for effective public service decision-making. This stream will delve into how government agencies can integrate data analytics and AI to enhance operational efficiency, improve service delivery and foster better outcomes for citizens.

CIO Leadership Driving Data-Driven Innovation

Chief Information Officers play a pivotal role in enabling a culture of data-driven innovation within the Australian government sector. This stream focuses on the essential leadership qualities and strategies that CIOs must adopt to leverage data effectively and drive transformative change across public services.

Strengthening Cybersecurity Readiness and Data Privacy

In today’s digital landscape, the Australian public sector faces increasing threats to cybersecurity and data privacy. This stream delves into the critical importance of enhancing cybersecurity readiness and implementing robust data privacy measures to protect sensitive information and maintain public trust.

Data as a Career

As data becomes an integral component of decision-making and service delivery within the government sector, the demand for skilled professionals in data roles continues to rise. This stream focuses on the diverse career opportunities in data within the public sector and the essential skills needed to thrive in this evolving landscape.

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